Privacy Policy
Last updated: 14 May 2025
NebulaForges ("we", "us", or "our") operates the website nebulaforges.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using nebulaforges.info, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.
1. Who We Are
NebulaForges is an independent gaming media publication registered in Australia (ABN 47 123 456 789), headquartered at Level 4, 201 Elizabeth Street, Sydney NSW 2000, Australia. We publish game reviews, esports tournament coverage, and gaming news for Australian audiences.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: Your name and email address when you submit our contact form or subscribe to our newsletter.
- Usage data: Information about how you interact with our website, including pages visited, time spent on pages, referring URLs, browser type, operating system, and IP address.
- Communications: The content of messages you send us via our contact form, including your enquiry type and message text.
- Cookie data: Information collected via cookies and similar tracking technologies as described in our Cookie Policy.
We do not collect sensitive information such as financial data, government identifiers, or health information.
3. How We Collect Information
We collect information directly from you when you:
- Subscribe to our newsletter by providing your email address;
- Submit an enquiry through our contact form;
- Browse our website (automatically via cookies and server logs).
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To send you our weekly newsletter containing game reviews, tournament news, and gaming updates (with your consent);
- To respond to enquiries submitted through our contact form;
- To analyse website traffic and improve our content and user experience;
- To comply with our legal obligations under Australian law;
- To detect and prevent fraudulent or harmful activity on our website.
We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, without your prior consent.
5. Newsletter Subscription
If you subscribe to our newsletter, we will use your email address to send you regular updates about game reviews, tournament results, and gaming news. You may unsubscribe at any time by clicking the "Unsubscribe" link in any newsletter email. After unsubscribing, we will remove your email address from our mailing list within 10 business days.
6. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our newsletter (e.g., email service providers). These providers are contractually bound to protect your information and may not use it for their own purposes.
- Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of NebulaForges, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Storage and Security
Your personal information is stored on secure servers located in Australia or in countries with comparable privacy protections. We implement appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction, including SSL encryption for data transmitted via our website.
While we take reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.
9. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate, incomplete, or out-of-date information;
- Request deletion of your personal information (subject to legal retention requirements);
- Withdraw consent for newsletter communications at any time;
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
10. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites, including game developer sites and esports platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
- Email: [email protected]
- Post: Privacy Officer, NebulaForges, Level 4, 201 Elizabeth Street, Sydney NSW 2000, Australia
- Website: Contact Form
We will respond to all privacy-related enquiries within 30 days.